Effective Date: September 2, 2026
Last Updated: September 2, 2026

At TrustFares, we respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how TrustFares (“TrustFares,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects information when you visit or use our website, communicate with us, make a reservation, request our services, or otherwise interact with us.

For purposes of this Privacy Policy, “you” or “your” refers to any individual who accesses our website, uses our services, communicates with us, or otherwise provides information to TrustFares.

This Privacy Policy is intended to provide transparency about our privacy practices and the choices available to you regarding your personal information.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of our website and services and should not provide personal information to us.

This Privacy Policy should be read together with our applicable Terms and Conditions, Cookie Policy, and any other notices or disclosures presented to you when you use our services.

Important: TrustFares may provide links to third-party websites, including airline, payment, technology, advertising, social media, and other service-provider websites. Those third parties maintain their own privacy policies and practices. TrustFares is not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing information to them.

Table of Contents

• Information We Collect
• How We Collect Information
• Cookies and Similar Technologies
• Legal Bases for Processing Personal Information
• How We Use Your Information
• How We Share Your Information
• Travel and Reservation Information
• Payment and Financial Information
• Marketing Communications and Your Choices
• Data Retention
• Your Privacy Rights
• How to Access, Correct, or Delete Your Information
• International Data Transfers
• Data Security
• Children's Privacy
• California Privacy Rights
• European Economic Area and United Kingdom Privacy Rights
• Third-Party Websites and Services
• Changes to This Privacy Policy
• Contact Us

1. WHAT INFORMATION DO WE COLLECT?

Depending on how you interact with TrustFares, we may collect different categories of information. We collect information that you voluntarily provide to us, information generated automatically when you use our website, and information that we may receive from third parties where permitted by applicable law.

A. Personal Information You Provide

“Personal Information” generally means information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual. Depending on the services you request, this may include:

Contact and Identification Information

• Full name
• Title or salutation
• Email address
• Telephone or mobile number
• Mailing or billing address
• City, state/province, postal code, and country
• Company or organization name, where applicable
• Information you provide when contacting our customer service team

Travel and Reservation Information

When you request or purchase travel services, we may collect information necessary to arrange and manage your reservation, including:

• Passenger names
• Date of birth, where required for travel
• Gender or other passenger information where required by an airline or travel provider
• Travel dates
• Origin and destination
• Flight preferences
• Itinerary information
• Airline reservation and confirmation information
• Frequent-flyer or loyalty-program information, where provided
• Special service requests
• Baggage-related information
• Seating preferences
• Passport or travel-document information where required to facilitate travel
• Visa or other travel-document information where necessary
• Information relating to changes, cancellations, refunds, credits, or other travel-related requests

You should only provide travel-document or other sensitive information when it is reasonably necessary for the travel service you are requesting.

Payment Information

When you make a purchase or reservation, payment information may be collected or processed by TrustFares and/or our payment-processing providers. Depending on the payment method, this may include:

• Billing name
• Billing address
• Payment method
• Card-related information
• Transaction information
• Payment authorization information
• Refund and chargeback-related information

Where payment processing is handled by a third-party payment processor, that provider may collect and process payment information in accordance with its own privacy policy and applicable legal requirements.

Communications and Customer-Service Information

If you contact us by telephone, email, chat, messaging, contact forms, or other communication channels, we may collect:

• The content of your communications
• Information you provide to our representatives
• Reservation or transaction information discussed during the interaction
• Records of customer-service interactions
• Information necessary to investigate or resolve a request, complaint, dispute, or transaction issue

Telephone calls or other communications may be monitored or recorded where permitted by applicable law, including for quality assurance, training, security, fraud prevention, dispute resolution, and recordkeeping purposes.

2. HOW DO WE COLLECT INFORMATION?

We may collect information through several methods.

Information You Provide Directly

You may provide information when you:

• Create or submit a booking request
• Purchase a travel service
• Contact customer support
• Submit a contact form
• Request a quote
• Subscribe to communications
• Participate in a survey or promotion
• Communicate with us by telephone, email, chat, or messaging
• Submit a review or feedback
• Interact with our social media pages
• Otherwise communicate or transact with us

Information Collected Automatically

When you access our website, certain information may be collected automatically through server logs, cookies, pixels, tags, analytics tools, and similar technologies. This may include:

• IP address
• Browser type and version
• Operating system
• Device type
• Device manufacturer and model
• Screen resolution
• Internet service provider
• Approximate geographic location derived from technical information
• Date and time of access
• Pages viewed
• Links clicked
• Referring and exit pages
• Search activity on our website
• Time spent on pages
• Website interaction information
• General website usage and engagement information

Some automatically collected information may constitute Personal Information under applicable privacy laws.

Information Received From Third Parties

Where permitted by law, we may receive information from third parties, such as:

• Airlines and travel suppliers
• Reservation and distribution systems
• Payment processors
• Fraud-prevention providers
• Analytics and technology providers
• Advertising and marketing partners
• Business partners
• Social media platforms
• Service providers
• Publicly available sources

We may combine information obtained from these sources with information collected directly from you.

3. COOKIES AND SIMILAR TECHNOLOGIES

TrustFares may use cookies, pixels, tags, web beacons, scripts, local storage, and similar technologies to operate, secure, analyze, and improve our website and services. These technologies may help us:

• Remember your preferences
• Maintain website functionality
• Understand how visitors use our website
• Measure website traffic and engagement
• Improve website performance
• Personalize certain website experiences
• Identify technical problems
• Detect and prevent fraudulent or abusive activity
• Measure advertising and marketing performance

Some cookies may be placed by third-party service providers who perform services on our behalf. Depending on your location and applicable law, you may have choices regarding certain cookies and similar technologies. For additional information, please review our Cookie Policy.

4. WHAT IS OUR LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION?

Where applicable law requires a legal basis for processing Personal Information, TrustFares may rely on one or more of the following legal bases:

Consent
We may process information where you have provided consent for a specific purpose. You may withdraw consent in circumstances where consent is the applicable legal basis, subject to applicable law and any limitations associated with withdrawing consent.

Contractual Necessity
We may process information when necessary to provide services you have requested, fulfill a reservation, process a transaction, or perform our contractual obligations.

Legal Obligations
We may process information when necessary to comply with applicable laws, regulations, court orders, governmental requests, accounting requirements, or other legal obligations.

Legitimate Interests
Where permitted by law, we may process information when necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms. Our legitimate interests may include operating and improving our business, maintaining website security, preventing fraud, protecting our customers, managing customer relationships, and improving our services.

Vital Interests
In limited circumstances, we may process information when necessary to protect someone's vital interests.

5. HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use Personal Information for legitimate business and operational purposes, including to:

Provide Travel Services

• Search for and arrange travel options
• Process reservations and transactions
• Provide booking confirmations and travel information
• Communicate itinerary details
• Assist with changes, cancellations, refunds, credits, and other reservation matters
• Respond to customer inquiries
• Provide customer support

Operate and Improve Our Website

• Maintain and operate our website
• Improve website functionality and performance
• Understand how customers use our services
• Analyze website traffic and engagement
• Troubleshoot technical problems
• Develop new products and services
• Improve customer experience

Communicate With You

We may use your information to communicate with you regarding:

• Reservations
• Transactions
• Customer-service requests
• Account or booking information
• Changes to services
• Security notices
• Policy updates
• Administrative matters
• Other service-related communications

Marketing

Where permitted by law and consistent with your preferences, we may use your information to provide:

• Promotional emails
• Travel-related offers
• Special promotions
• Newsletters
• Information about our services
• Other marketing communications

You may opt out of promotional communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.

Fraud Prevention and Security

We may process information to:

• Detect and prevent fraudulent transactions
• Verify information
• Verify identity where appropriate
• Investigate suspicious activity
• Protect customers and our business
• Prevent unauthorized access
• Detect security incidents
• Investigate abuse or illegal activity

Legal and Business Purposes

We may also use information to:

• Comply with applicable laws
• Respond to lawful governmental requests
• Enforce our agreements
• Establish, exercise, or defend legal claims
• Collect amounts owed
• Resolve disputes
• Protect our rights, property, employees, customers, and business partners
• Conduct audits and business analysis
• Facilitate corporate transactions

We will not use Personal Information for materially incompatible purposes without providing appropriate notice or obtaining consent where required by applicable law.

6. HOW AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not disclose Personal Information indiscriminately. We may share information when reasonably necessary to provide our services, operate our business, comply with law, or protect our legitimate interests. Depending on the circumstances, information may be shared with the following categories of recipients:

Airlines and Travel Suppliers
We may share information with airlines, travel suppliers, reservation systems, consolidators, and other providers when necessary to search for, book, ticket, modify, or otherwise manage travel arrangements.

Payment and Financial Service Providers
Payment information may be shared with payment processors, financial institutions, fraud-prevention providers, and other service providers as necessary to process transactions, refunds, payment verification, disputes, and related activities.

Technology and Service Providers
We may use third-party providers to support our operations, including providers of:

• Website hosting
• Cloud storage
• Customer relationship management
• Email delivery
• Customer support
• Chat and messaging
• Analytics
• Security
• Fraud prevention
• Payment processing
• Database management
• Information technology
• Marketing and advertising services

These providers may process Personal Information on our behalf and are expected to use such information only for authorized purposes and subject to applicable confidentiality and security requirements.

Professional Advisors
We may share information with attorneys, accountants, auditors, insurers, consultants, and other professional advisors where reasonably necessary.

Government and Legal Authorities
We may disclose information when required or permitted by applicable law, regulation, legal process, subpoena, court order, or governmental request. We may also disclose information when reasonably necessary to protect our rights, prevent fraud or illegal activity, protect the safety of individuals, or investigate potential violations of our agreements.

Corporate Transactions
If TrustFares or substantially all of its assets are involved in a merger, acquisition, financing, reorganization, sale, bankruptcy, or other corporate transaction, Personal Information may be transferred as part of that transaction, subject to applicable law.

7. TRAVEL AND RESERVATION INFORMATION

Travel reservations may require us to collect and share information with airlines, travel suppliers, reservation systems, payment providers, and other parties involved in fulfilling your requested travel arrangements.

Certain travel services may require information such as passenger names, dates of birth, passport information, nationality, travel-document details, or other information required by an airline, government authority, or travel provider.

We use such information for legitimate travel-related purposes, including:

• Completing reservations
• Issuing tickets
• Meeting airline requirements
• Providing travel services
• Complying with applicable travel regulations
• Meeting security or immigration requirements
• Managing changes or disruptions to travel

The privacy practices of airlines and other travel providers may differ from those of TrustFares. Once information is provided to such third parties, their own privacy policies may apply.

8. PAYMENT AND FINANCIAL INFORMATION

TrustFares takes payment security seriously.

Payment transactions may be processed through third-party payment processors and financial institutions. Depending on the payment method and transaction, these providers may collect, process, or store payment information in accordance with their own privacy policies and applicable security requirements.

We may retain limited transaction information necessary for:

• Accounting
• Customer service
• Refund processing
• Payment reconciliation
• Fraud prevention
• Chargeback management
• Dispute resolution
• Legal and regulatory compliance

We do not retain payment information longer than reasonably necessary for legitimate business, legal, security, or regulatory purposes, subject to the requirements of applicable law and our service providers' retention practices.

9. MARKETING COMMUNICATIONS AND YOUR CHOICES

We may send service-related and, where permitted, promotional communications.

Service Communications
Even if you opt out of marketing communications, we may continue to send communications that are necessary to provide our services or manage an existing transaction, such as:

• Booking confirmations
• Ticketing information
• Itinerary updates
• Payment notices
• Changes to your reservation
• Customer-service responses
• Security notifications
• Important legal or policy notices

Promotional Communications
Where permitted by applicable law, you may opt out of promotional communications by:

• Clicking the “Unsubscribe” link in a promotional email;
• Following the instructions provided in the relevant communication; or
• Contacting us using the information provided in the Contact Us section.

Opting out of marketing communications does not necessarily stop all communications from TrustFares.

10. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

The appropriate retention period may depend on:

• The nature of the information
• The purpose for which it was collected
• Whether you maintain an ongoing relationship with us
• Legal or regulatory requirements
• Accounting and tax obligations
• Fraud prevention requirements
• Dispute resolution
• Contract enforcement
• Business and security needs

For example, reservation and transaction records may need to be retained after completion of travel to satisfy accounting, legal, tax, dispute-resolution, fraud-prevention, or regulatory requirements.

When Personal Information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise securely dispose of it in accordance with our data-retention practices and applicable law.

11. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your Personal Information. These may include:

Right to Know and Access: You may have the right to request information about the Personal Information we collect, use, disclose, or otherwise process and to request access to certain Personal Information we maintain about you.

Right to Correction: You may request that inaccurate or incomplete Personal Information be corrected or updated.

Right to Deletion: You may have the right to request deletion of your Personal Information, subject to applicable legal exceptions and retention requirements.

Right to Data Portability: In certain circumstances, you may have the right to receive Personal Information you provided to us in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent: Where processing is based on consent, you may have the right to withdraw that consent.

Right to Object: In certain circumstances, you may have the right to object to particular processing activities, including certain direct-marketing activities.

Right to Restrict Processing: Where applicable, you may have the right to request that we restrict certain processing of your Personal Information.

Right to Opt Out of Certain Marketing or Data Practices: Depending on applicable law, you may have rights relating to targeted advertising, certain profiling activities, or certain disclosures of Personal Information.

Right to Lodge a Complaint: Where applicable, you may have the right to lodge a complaint with a relevant data-protection or supervisory authority.

Not all rights are available in every jurisdiction, and certain legal exceptions may apply.

12. HOW DO YOU ACCESS, CORRECT, OR DELETE YOUR INFORMATION?

If you would like to request access to, correction of, or deletion of Personal Information maintained by TrustFares, you may contact us using the information provided at the end of this Privacy Policy.

Please include sufficient information to help us identify your request and locate the relevant records.

For security purposes, we may need to verify your identity before completing certain requests.

We may deny or limit a request where permitted or required by applicable law, including where retaining information is necessary to comply with legal obligations, complete a transaction, resolve a dispute, prevent fraud, or establish or defend legal claims.

13. INTERNATIONAL DATA TRANSFERS

TrustFares may operate, use service providers, or work with business partners in countries other than the country in which you reside.

As a result, your Personal Information may be transferred to, stored in, or processed in jurisdictions that may have different data-protection laws than your jurisdiction.

Where applicable law requires specific safeguards for international transfers, we will seek to use legally recognized mechanisms and appropriate contractual, organizational, or technical safeguards.

By using our services, you acknowledge that your information may be processed in jurisdictions outside your country of residence, subject to applicable legal requirements.

14. HOW DO WE SAFEGUARD YOUR PERSONAL INFORMATION?

TrustFares takes reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Depending on the circumstances, these measures may include:

• Access controls
• Authentication procedures
• Encryption or secure transmission technologies
• TLS/HTTPS
• Firewalls and network-security controls
• Monitoring and security measures
• Employee and service-provider access restrictions
• Data-management controls
• Security procedures designed to detect and respond to incidents

Access to Personal Information is limited to individuals and service providers who have a legitimate business need to access it.

However, no method of transmitting information over the Internet or storing information electronically is completely secure.

Accordingly, while we take reasonable measures to protect Personal Information, we cannot guarantee that our systems or databases will be completely secure or that information transmitted over the Internet will never be intercepted.

If we determine that a security incident requires notification under applicable law, we will provide notice as required by the applicable legal requirements.

15. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13, and we do not knowingly collect Personal Information directly from children under 13 through our website in circumstances where such collection is prohibited by applicable law.

If we learn that we have collected Personal Information from a child under 13 in circumstances requiring deletion, we will take reasonable steps to delete the information.

If you believe that a child has provided Personal Information to us, please contact us using the information provided below.

Certain travel transactions may involve minors traveling with parents, guardians, or other authorized adults. In such circumstances, information relating to a minor may be provided by an authorized adult for legitimate travel-related purposes. Such information will be handled in accordance with applicable law.

16. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California privacy laws may provide you with additional rights regarding your Personal Information.

Depending on the circumstances and applicable law, these rights may include the ability to:

• Know what categories of Personal Information we collect;
• Request access to certain Personal Information;
• Request correction of inaccurate Personal Information;
• Request deletion of Personal Information, subject to applicable exceptions;
• Opt out of certain sales or sharing of Personal Information, where applicable;
• Opt out of certain targeted or cross-context behavioral advertising activities, where applicable;
• Limit certain uses or disclosures of sensitive Personal Information, where applicable; and
• Exercise applicable privacy rights without unlawful discrimination.

Categories of Personal Information
Depending on how you interact with us, categories of information we may collect can include:

• Identifiers and contact information
• Commercial and transaction information
• Internet or other electronic network activity information
• Geolocation information
• Professional or employment-related information where voluntarily provided
• Travel-related information
• Payment and transaction information
• Other information reasonably associated with the categories above

We may disclose these categories to service providers, contractors, business partners, travel suppliers, payment processors, professional advisors, government authorities, and other recipients as described in this Privacy Policy.

Exercising California Rights
California residents may submit applicable privacy requests by contacting us using the information in the Contact Us section. We may need to verify your identity before processing certain requests. We will respond to verified requests within the time period required by applicable California law.

17. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM PRIVACY RIGHTS

If you are located in the European Economic Area (“EEA”) or United Kingdom (“UK”), applicable data-protection laws, including the GDPR and UK GDPR, may provide additional rights. These rights may include:

• Access to your Personal Information
• Correction of inaccurate information
• Deletion of Personal Information
• Restriction of processing
• Data portability
• Objection to certain processing
• Withdrawal of consent where processing is based on consent
• The right to lodge a complaint with a competent supervisory authority

Certain rights are subject to legal limitations and exceptions. Where applicable, you may exercise these rights by contacting us using the information provided below.

18. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, applications, services, social-media platforms, airlines, travel suppliers, payment providers, advertising platforms, or other websites.

These third parties operate independently from TrustFares and may maintain their own privacy policies and terms.

We encourage you to review the privacy practices of any third-party website or service before providing Personal Information.

TrustFares does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.

19. MODIFICATIONS TO THIS PRIVACY POLICY

TrustFares may update or modify this Privacy Policy from time to time to reflect changes in:

• Our services
• Our business practices
• Technology
• Applicable laws and regulations
• Privacy and security practices

When we make material changes, we may provide notice through our website, by email, or through another appropriate method, where required by applicable law.

The “Last Updated” date at the top of this Privacy Policy indicates when this Privacy Policy was most recently revised.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, disclose, and protect Personal Information.

Your continued use of our website or services following the effective date of an updated Privacy Policy constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

20. HOW TO REACH US

If you have questions, concerns, or requests regarding this Privacy Policy or the way TrustFares handles Personal Information, please contact us:

TrustFares

Phone: +1-800-253-4117
Email: [email protected]

When contacting us regarding a privacy request, please provide enough information for us to understand the nature of your request and, where necessary, verify your identity.

We are committed to reviewing privacy-related inquiries and responding in accordance with applicable law.

Our Commitment to Your Privacy

At TrustFares, we understand that personal information is entrusted to us as part of an important relationship with our customers.

Whether you are searching for a flight, making a reservation, communicating with our team, or managing an existing itinerary, we strive to handle your information responsibly and transparently.

We continuously review our practices and security measures to help protect the information entrusted to us while providing the travel services and support our customers expect.

Your privacy matters to us.

TrustFares — Your Journey. Our Commitment.